Privacy Policy

Our commitment to your privacy

Keynote Group takes your privacy seriously and is committed to protecting it. We make every effort to keep your personal information private and to comply to Canada’s federal and provincial privacy laws.

Our privacy policy and how we collect, use and disclose your personal information is below:

Personal Information

Personal information is any information that identifies you as an individual, for example your name, address, telephone number, email address, age, gender, personal views, opinions, and photos. Information related to your business title/role, business address, and business telephone number are not considered personal information.

Personal Information Keynote may collect

Keynote Group may collect and maintain personal information of our clients, employees and job applicants. The personal information collected may include but is not limited to:

  • Identification information such as date of birth, residency, gender, SIN
  • Contact information such as name, address, telephone number, email address and other contact information
  • Employment information and history
  • Education and certifications
  • Professional history
  • Payment information, such as credit card information

Reasons we may collect and use your personal information

  • Keynote Group collects and uses necessary personal information to allow us to conduct our business, including but not limited to the following purposes: 

  • To provide requested services
  • To support our hiring and employment/subcontractor process
  • To collect and process payments
  • To communicate about our products and services


Keynote Group does not collect your personal information without your consent. When Keynote requests your personal information, we identify the purpose of the collection so that you are fully informed of why Keynote Group needs the information and how it will be used.

When you provide Keynote Group with consent, you agree to Keynote Group collecting, using, and disclosing your personal information as described in this Privacy Policy. You may change or withdraw your consent at any time.

Limiting the collection of personal information

Keynote Group will only collect information that is necessary for the identified purposes, and by fair and lawful means. We collect information directly from individuals unless instructed otherwise by the individual or the designate/agent. Collection from other sources may occur if permitted by law (for example where the information is publicly available).

Sharing your information

Keynote Group does not share your personal information without consent, unless required by law, and only to the extent that is necessary. Keynote Group may engage third parties to support the delivery of our services and share personal information with them; however, they are required to provide a comparable level of privacy protection as Keynote Group does in our own privacy policies and practices.

Keynote Group does not engage nor share your information with third parties to allow them to market their own products or services.

Keeping your information safe

Keynote Group protects your personal information to the best of our abilities and resources.

Retention of personal information

Keynote Group will retain your personal information as long as necessary to fulfill the purpose for which it was collected, and as required by law. Personal information that is no longer required will be destroyed by the proper and secure destruction methods, such as permanent deletion of electronic files or paper shredding.

Storing your personal information

Your personal information is stored on servers, in Canada and internationally through service providers who do not have authorization to access your information. They are bound by the terms of the Keynote Group privacy policies to protect your personal information.


If you have given Keynote Group consent, either through expressed or implied consent, you always have the choice to unsubscribe from future email communications. By clicking the unsubscribe in the communication, you will no longer receive email communications from Keynote Group.

Requests and updates to personal information: 
At anytime you can request your personal information that Keynote Group has collected to ensure it is accurate and make any updates as necessary. You can submit request your information anytime to [email protected]. We will respond to your request within a maximum of 30 days.

Keynote Group may not be able to complete your request where disclosure is unauthorized by law, or where it would result in the disclosure of personal information of others.

Keynote Group expects that any individuals who have provided their personal information also provides updates when necessary.


Any questions or concerns regarding Keynote Group’s privacy policy can be sent to Keynote Group at [email protected], or you can write to:

Keynote Group 66 Lisgar St. Ottawa, ON K2P 0C1