Learn more about this exciting opportunity
Unique Opportunity
This is a unique opportunity to lead the operations of one of Canada’s largest and most respected professional unions at a time of meaningful renewal.
Central Role
As COO, you will play a central role in shaping how the organization delivers value to its members: modernizing systems, building trust, and aligning operations with a forward-looking strategic vision.
Leadership Position
You will take on this leadership position with the autonomy to help define how the organization functions today and into the future.
Chief Operating Officer @ The Professional Institute of the Public Service of Canada
Company: The Professional Institue of the Public Service of Canada
Position: Chief Operating Officer
Location: Ottawa, ON
The Professional Institute of the Public Service of Canada (PIPSC) is a national union representing over 80,000 professionals across the federal public service and select provincial and territorial jurisdictions. Since its founding, PIPSC has been committed to advancing the interests of its members by negotiating collective agreements, protecting workplace rights, and promoting professional excellence across science, IT, health, and regulatory fields. At its core, PIPSC is driven by the belief that a strong public service is essential to the well-being of Canadians.
PIPSC operates at the intersection of member advocacy and public service, bringing together professionals who are shaping the future of government services across Canada. With a dedicated grown significantly in size and complexity over the past two decades. This growth has been matched by a desire to modernize its systems, strengthen operational alignment, and reinforce trust and collaboration between leadership, staff, and members.
As the organization focuses on goals centered around renewal, transparency, and operational excellence, the role of Chief Operating Officer will be pivotal to success. Reporting to the President and working closely with the Board and senior leadership, the COO will be responsible for overseeing day-to-day operations and advancing PIPSC’s strategic vision. This is a unique Canada’s largest professional unions. The successful candidate will be instrumental in leading cultural renewal, enhancing operational performance, and ensuring that PIPSC remains a modern, responsive, and effective advocate for its membership.
Skills & Experience
Strategic-Thinker
You bring a balance of strategic thinking and operational discipline, and thrive in environments where clarity, structure, and people-first leadership are essential to success.
Collaborative
You are someone who brings people along with you—an inclusive, collaborative leader who can both challenge and support senior teams.
Knowledgeable
You have knowledge of and are comfortable working in unionized environments, understanding the importance of managing both people and processes with integrity, fairness, and clear communication.
Experience
Your background includes experience at the executive level, ideally as a COO, Executive Director, or senior operational leader, where you've been responsible for translating strategic goals into integrated plans across diverse business lines.
Emotional Intelligence
You are not easily rattled, and you operate with a clear sense of purpose, knowing when to roll up your sleeves and when to empower others.
Mission-Aligned
Above all, you are mission-aligned. You understand the value that unions bring to Canadian professionals and are motivated by the opportunity to help shape a stronger, more modern, and responsive organization.
Summary of the Role
The Chief Operating Officer will take ownership of the day-to-day operations, ensuring an aligned, responsive, and future-focused organization that delivers on PIPSC’s strategic and operational priorities.
Reporting directly to the President, the Chief Operating Officer (COO) is responsible for overseeing the effective functioning of the organization. As the most senior staff leader, you will ensure that the organization’s operational strategy aligns with its broader vision and mission, as defined by the elected leadership and Board of Directors. You will lead a team of directors who oversee the Institute’s core functions and will be central in providing strategic oversight and direction across all departments, ensuring a coordinated, efficient, and accountable approach to service delivery for members. As COO you will also work in close collaboration with the General Counsel, who maintains a dotted-line relationship with the President and Board for legal and governance matters. In addition to operational leadership, you will also serve as a key liaison with the Board of Directors, providing regular reporting on progress against strategic goals and supporting policy development through analysis and organizational insights. The COO ensures that the Institute’s internal structure, governance practices, and resource planning are optimized to meet both current needs and long-term objectives.
With a mandate to translate strategic goals into clear, actionable plans, you will drive the implementation of the Institute’s annual business and operational priorities. This includes stewarding modernization efforts such as digital transformation, internal systems updates, enhanced member engagement strategies, and cross-functional project delivery. You will foster an environment of consistent delivery of high-quality services to members across Canada. You will also re-establish and maintain trust within the organization, which includes supporting cultural renewal, rebuilding morale, people-centered environment, where staff feel supported, empowered, and focused on delivering value to the membership.
Apply for this opportunity
Thank you for your application for this opportunity. Due to the high number of applications we receive, we will only be contacting those that are under consideration for the role.